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Sunday November 27th 2022



Posts Tagged ‘Helpdesk Software’

Picking a Helpdesk Software

Picking a Helpdesk Software

One of the first I was assigned when I became a manager was to find a new helpdesk solution.  Our current solution was OK, but had been in use for several years and our department had outgrown the usefulness.  Plus a big plus was we wanted our user base to be able to track the status of their tickets. I had assumed that this take [...]